3 Things Businesses Should Ask a Copier Service Company

There are many copier service companies out there, but very few when it comes to servicing your copier properly and efficiently at the same time. For companies starting out, getting a contact with a copier service company can be a very big decision. They should use their due diligence to find out what their options are, find out what kind of service the copier service company will provide, and find out what price they will pay if they ever do sign a contractual agreement.

Here are 3 things businesses should ask a copier service company:

  • Research to see that the company is reputable and has great reviews online. In addition, see if there are trained and experienced technicians that are part of that copier service company. Other companies may have only one or two trained professionals on their team so make sure you do your research in advance. At FineStar Imaging, all of our technicians are certified to fix any copier issues.
  • Research to find out what is the copier service company's response time. When it comes to appointments, most copper companies have a 4 hour response time. In today's age, all businesses are looking for other service companies to come to their location on time, especially to fix copier malfunctions. You should have no problems with our technicians coming to your establishment at the right time.
  • Research to see if your copier has certain guarantees. Look to see if you get a discount if a technician doesn't show up on time. In addition, find out to see if you get some kind of refund or credit on your next service if the copier service company provided excellent customer service every step of the way.

At FineStar Imaging, we make sure that we have great communication with other businesses and that our technicians are punctual and accurate with their analysis. We always believe that we as a company can clearly explain a problem to our customers the issues they may be experienced when it comes to their copier.

If you're ever in need of having your copier serviced, contact us immediately. Our certified technicians will provide you quality service in a timely manner.

What are FineStar Imaging's Copier Repair Mottos

We're sure it gets really annoying when you attempt to copy files for an important project and your copier malfunctions. You get an error on the screen and you have no clue how to fix it. In the case that a paper gets stuck in the copier, an idea that comes to your mind is to pull out the tray and see if you can clear the paper jam.

However you try to fix your copier and have it function properly, you need to call trained and experienced professionals to repair ay copier issues. This is where FIneStar Imaging steps in.

We would like to share with you our FineStar Imaging's Copier Repair Mottos:

  • Being Reliable: This is probably the most important reason of all. When it comes to making copies for your company, time is of the essence and we all know that time is money. With our services, you can feel confident that whenever you run into problems with your copier, FineStar Imaging will be to your location in a timely fashion. Because we've been known to show up to our client's location on time. we considered being one of the best copier repair service companies in town.
  • Providing Quality Services: Not only are we a reliable company to service your copier, we are also known to do excellent quality work. We don't shortcut our process at all. When we show up to fix your copier, we give you a detailed analysis of the problems your copier is experiencing then we give you a list of high-quality parts with our competitive price attached for our service to fix your copier problems immediately.
  • Providing Cost-Effectiveness For Our Clients: When it comes to costs, we always do our very best to see how our service can fit our customer's budgets. We do provide a premium service which means we don't come cheap, but we do provide fair and reasonable recommendations to repair your copier and to never scam you in a way when we mention prices.

Why Regular Copier Maintenance is Critical

The Importance of Regular Copier Maintenance

When it comes to businesses using their copier on a daily basis, it is very important that they must regularly maintain their copier to prevent malfunctions from happening. The last thing a business would want is to have a breakdown during work hours because of the lack of regular copier maintenance. Here are some reasons why it is critical to have your copier maintained, cleaned and fully functional:

  • Keeps Your Device From Breaking Down
  • What’s the worst thing that could happen to your copier? It could break on the worst part of the day which will have your business losing valuable time and money. Proper copier maintenance is essential to reducing the chance of lost productivity and to keep your copier continuously working longer. How can you do this? One way is to have us on a schedule that is convenient for you. We will then come in to run a complete analysis on your copier and let you know which functions are working properly and which functions will need to be fixed in the future

  • Your Files Will Print In Better Quality
  • In addition to running a complete analysis to your copier, regularly scheduled cleaning can also ensure that your device continues to print beautiful crisp text and photos. Keeping a clean and well-maintained copier can be the key difference between stunning quality and a blurry mess. During your business day, you could wipe the scanner by using a dry cloth. When your copier is printing, even a small speck of dust can affect the quality.

  • To Prevent Your Copier From Running Out of Ink
  • This is where a regular scheduling visit comes into play. Part of maintaining your copier is checking your ink levels. If you run out of ink on the most critical part of your working hours, then your copier is effectively nonfunctional. This can cause major issues if you really need to print something important for your clients. This can be prevented by having extra ink toners in your cabinets. Remember to add checking on your ink levels and ordering extra in toners to your regular copier maintenance routine to keep the loss in productivity from happening.

  • To Update Your Software Drivers For Your Copier
  • Ensuring your copier or printer is up to date with its software drivers can be a very important aspect when it comes to regular maintenance. Manufacturers often add new features and improvements to software so ensuring you are on the latest version can be critical. New software releases can also fix bugs or security issues. At Finestar, we can help with this process and our certified technicians are standing by to install the latest software drivers to your copier.


Properly maintaining your copier is critically important to you because it keeps your productivity flowing, your printed articles crisp, and keeps your copier functionality up to date. Why settle for less from your copier when you can have so much more by maintaining it with one of our maintenance plans. Whether you are looking for New Yor Printer Repair, Copier Maintenance, or something else give us a call to speak with one of our dedicated technicians today.

Copier Repair Over Replacement

Why You Should Consider Copier Repair Over Replacement

When your copier breaks down during work hours, the first thing to come to your mind would be to replace your current copier with a brand new copier. However, you realize that when it comes to purchasing a new copier, it doesn't come at an affordable price range. The last thing you would want as business is to add a big purchase to your business expenses. Here are some reasons why we believe you should consider copier repairs over a replacement:

  • It Saves You Money
  • A penny saved is a penny earned. So save yourself some money and have your copier fixed instead of buying a new one. A part of doing business is to increase sales and minimize costs. We suggest that you save your time and money and let one of our certified professionals examine your machine and restore your copier to perfect working order.

  • You Already Have Your Computer Configured To Your Copier
  • Could you imagine buying a brand new copier and having to reconfigure your computer settings to sync with it? Reconfiguring your computer to work with a brand new copier takes time. If you have more than one computer to sync with your copier, that's even more time which essentially you can't get back! We know that it’s already inconvenient that your copier is malfunctioning. It’s better to not take more of your time to fix the problem then is necessary. It is best to take significantly less time to have your copier repaired with us than to purchase and set up a new device to your computer.

  • You Already Have Your Copier
  • The hassle of installing and learning how to operate a new copier can be immense. You know your copier was doing what it needed to do previously. You know how it works and what steps you need to take to get what you need from it. All it needs is to be maintained and fixed so that it will be able to do that job again. Don’t waste time learning how a new copier works for you when you already have your current one.


Fixing a copier is generally a better idea than buying a new one because it saves you money and time. The bottom line is, there is no need to purchase a needless expense when you can repair the device that you already have. If your ever in need of having your copier maintained and serviced on your schedule, give us a call at 1-800-458-6637 and our certified technicians will have your copier running just as new.

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