Benefits of a Printer Repair Service using OEM Parts

Like most electronics, brand new printers only come with a one year warranty. If your printer is out of warranty and something happens, you will have to perform printer repairs. Begin by calling the professional printer repair service at Finestar Imaging and asking if we repair your type of printer. We will need more information so if there is an error code then have the error code and printer details ready for us to determine what the issue is and how it can be resolved. It seems that most printers need a maintenance kit, drum replacement, new rollers, or a transfer belt when issues arise. When it comes to parts for your printer, there are a lot of selections to choose from which can be divided into the two categories Original Equipment Manufacturer (OEM) or aftermarket. While the less expensive price of aftermarket does seem appealing, OEM parts are ideal for any repair job and are worth the difference in price.

Choosing OEM over aftermarket One of the most popular reasons to choose an aftermarket printer part over an OEM part has to do with the cost. Aftermarket parts are usually much less expensive, which seems like a great idea if you’re on a budget. The problem with that is the lack of a guarantee of quality, fit, and function. OEM products are a perfect match to what’s being replaced and that guarantees function and quality. You’ll be getting the same performance you expect and need from your printer with an OEM replacement part because it was designed and tested under the same rigorous manufacturing standards as the original parts. This means OEM products guarantee compatibility and are made of higher quality materials.

Reconsidering the cost of the OEM part, you can begin to see that while you might be paying more upfront, but you’re investing in a quality part that has the potential to last a lot longer than its aftermarket counterpart. Longevity is a huge key advantage of OEM products not just for the part, but your printer as well. OEM printer parts are specifically designed to perform and fit factory specifications and that will increase the operational life of your printer. With aftermarket parts, they are only “kind of” similar to the original part so there is no room for wear and tear that might arise from the use of the aftermarket component.

The idea of OEM parts being an investment is because of the longevity of the parts, meaning you could go through one or more aftermarket parts in the span of your printer’s lifespan which could end up costing you more over time. With OEM, you don’t have to worry about the parts breaking down and needing replaced more than anticipated for any specific piece of equipment.

When you purchase OEM printer parts, you’re also given access to the manufacturer’s support team, which is something you may not receive with aftermarket parts. This helps to ensure you can get your questions answered by someone who knows the printer and the parts, rather than someone who is only familiar with the part and might know information about the printer or copier.

Printers will always be needed in the office for faster and better productivity. Unfortunately, printers down the line do tend to become worn-out and will need to be repaired immediately. At Finestar Imaging, our printer repair service technicians are certified in repairing the most popular printer brands using the highest quality parts. Our purpose for your business is to extend the life of your printer, which in the end will save you time and money. If you’re a business that needs to have their printer repaired as soon as possible, don’t hesitate to call our printer repair service technicians at 1-800-458-6637 for immediate assistance.

How To Choose Printer Repair Services in NYC

printer repair services in NYC

Are you currently having persistent problems with your printer?

Is it hard for you to find quality repair service to fix your printer once and for all?

If so, you want to make sure you're calling professionals that are certified and reputable when you're looking for the best printer repair services in NYC.

You realize during business hours, having an efficient, working printer is essential. You know that the harder your printer works, the more likely it is to have problems in the future.

So what do you do? Many people in NYC have found success with Finestar Imaging by using our copier and printer repair services when it comes to brands such as Hewlett Packard, Kyocera Mita, Ricoh and many more.

In this post, we will show you how to choose a printer repair service in NYC and why Finestar Imaging is the best option for your printer repair needs.

If you’re searching for the best printer repair services in the NYC, here are three things you should look for:

  • Service Response Time: This should not be a surprise. Whenever your printer decides to break down, it needs to be fixed immediately. To find the best printer repair services in NYC, you need a company that offers a service response time guarantee. Finestar has this in spades. If you call our number in case of a printer repair emergency, we can ensure you will talk to a certified professional who will set up an appointment time that best suits your needs, and come to your business in a timely manner.
  • Years of Technician Experience and Training: When in search of printer repair services, the most important thing to look for is how many years been in the printer repair industry as well as how experienced their technicians are. Whenever you talk to our certified technicians, you’ll feel comfortable that you're in good hands and that we will repair your printer in the most efficient manner.
  • Parts Inventory and Order Supplies: It is always best that a printer repair service company has the right parts for your printer in case it needs to be repaired as soon as possible. You want a company like Finestar who will order parts and supplies for your printer so it will continue to perform optimally.

Now that you know how to choose the best printer repair services in NYC, you’re ready to schedule an appointment with Finestar Imaging. If you’re need of printer repair, reach us at 1.800.458.6637 or go to our contact page here in fill out your information. Our customer service team will be you at your earliest convenience.

Printer Repair NYC Services From Our Skilled Technicians

printer repair NYC

Although our physical documents are becoming more digital, hardware devices such as printers are still needed in offices across the globe. Because many businesses continuously print important documents and files on a daily basis, printers do eventually begin to malfunction and will need to be repaired. We truly understand that having a malfunctioned printer is not something you as a business owner would want to experience. When it comes to printer repair NYC services, you want to find a reputable company who you can feel confident working with that will bring your printer back in full working order. We want to assure you that our skilled printer repair NYC technicians will have your printer problems solved and your business can get back to being productive again. Here is the process below to get in touch with us:

First, you can call one of our NY printer repair technicians at 1-800-458-6637to schedule and request a visitation to your business location. This option will not give you hassles in carrying the printer to us.

Second, our technicians will do a complete analysis on your printer to see what's causing it to malfunction in the first place. For example, you may need to get your toner replaced or your machine may need to be cleaned internally. Our technicians will inform you of what needs to be done.


Printers will always be needed in the office for faster and better productivity. Unfortunately, printers down the line do tend to become worn-out and will need to be repaired immediately. At Finestar Imaging, our Printer Repair NYC Technicians are certified in repairing the most popular printer brands. These include HP, Epson, Konica Minolta, and many more. Our purpose for your business is to extend the life of your printer, which in the end will save you time and money. If you are a business that needs to have their printer repaired as soon as possible, please do not hesitate to call our printer repair NYC technicians at

1-800-458-6637 for immediate assistance.

Why You Should Get a Service Plan For Your Printer

printer maintenance plan

Printers are an important part of computing and a faulty printer can be an annoyance. Whether a printer fails as a result of normal wear and tear or manufacturing defects, repair costs can run high. The majority of printer companies only warranty the device for a certain amount of time. These warranties are often often restricted to defects in workmanship and materials, and generally don't cover issues due to normal wear and tear or power surges. Finestar offers affordable printer maintenance plans to help you lower the risks and costs associated with unexpected repairs or replacements.

Almost everyone has a car and understands the need for regular servicing such as oil changes, filter changes, brakes, tires, etc. But many are shocked when their printer breaks down after a few years and millions of cycles, when they have never once performed any maintenance or had any service on the unit. Printers and copiers are a lot like your car or truck and require regular maintenance. Just like vehicles, printers are made of plastic and metal that will break over time and need to be replaced. We have streamlined the process from the time you realize your printer is down to getting a printer repair technician to your business.

Although we offer one-time repairs or “as-needed” services, we also provide an option for our customers to sign up for a service plan contract for printers, copiers, and multifunctional systems. Our maintenance contract serves as a safety net for your equipment. Printer and copier equipment require regular requires regular maintenance and periodical cleanings to help maintain your equipment at peak performance and efficiency. We provide both yearly and a per month service contracts to keep your office equipment running smoothly.

The service plan contract includes scheduled maintenance for preventive measures as accumulated dust and dirt are the primary reasons for problems with copiers, printers, and multifunctional systems. Even problems that may seem like they have no correlation with dust and dirt such as overheating can be traced back to a gradual build-up of dust. Having a service plan contract with FineStar Imaging, will give you priority service wait times as well as reduced printer downtime. Our printer maintenance contracts cover different types of printers and we will ensure minimal downtime by having certified printer repair technicians available to you at a moments notice.

You will never encounter hidden or surprise fees with our contract which will minimize future repair costs tremendously. We can assure you that by agreeing to one of our service plans, you will maximize the lifetime on your equipment. To learn more about how Finestar Imaging’s service contract can offer you, contact us today!

Signs You Need To Hire A Copier Repair Service Company

When it comes to having a copier in your office, you know that eventually, it will break down. Just like any machinery made by a human, there will always be a multitude of malfunctions that will happen down the line. You may have a tray that is broken, a nasty paper jam, a flashing warning that appears on the screen or any other copier issue. One thing is for sure, it will come a time where you will need to hire a copier repair service company when copier issues start to occur. A copier repair service company like FineStar Imaging can clean, check, service, and maintain your copier or printer on a regular basis so it functions at all times.

Here are some signs you need to hire a copier repair service company if you expect to see potential problems with your copier:

Unable to Scan

We believe the most important of the copier is obviously the scanner. The purpose of the scanner as you well know is used to scan your documents and at times convert them into digital files. Here are a few things that can go wrong with your scanner:

  • Your paper jams in the trays
  • Your scanner doesn't move when copying
  • Your scanner doesn't light up.
  • Your print appear to be blank.
  • You just don't receive a copy.

The Copier Always Needs A Toner Replacement

If your copier runs through toners like it's candy, you know you have a major issue on your hands. If you see this is happening, it is best to contact a FineStar Imaging Certified Technician to looks into the matter.

The "Call For Service" Indicator Pops Up

When the "Call For Service" Indicator appears on the screen, you know it's time to call our technicians. We can schedule a visit that fits your time to come over and do a full analysis on your copier. In addition, we do have a remote diagnostic service where we can talk you through the process as well which will save you time and money.

Experiencing Long Wait Times

Wait times for your copier or printer is normal for it can take about one to two minutes for it to get warmed up. However, it takes five minutes or more, it is probably best to contact us immediately to have your copier functional for your business.

At FineStar Imaging, our certified technicians can repair any copier issues you through at them. If you see signs that your copier is not working normally, please contact us and we will send our certification to your location right away.

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